We recognise the importance of your privacy, and that you have a right to control how your personal information is collected and used. This policy outlines how we handle your information, and how you can contact us in relation to the personal information about you that we hold.
Collection of personal information:
The types of personal information we will collect from you will depend on the circumstances in which that information is collected. It may include:
- contact details (eg. your name, address, email, phone number);
- personal information about you that allows us to tailor the services and product offerings we make available to you;
- information required as part of a volunteer/ member / Director process;
We usually collect personal information when you submit information to us (including via the Kit Bag for Kids website), eg. when you ask a question; and then any further interaction with Kit Bag For Kids.
We will collect personal information directly from you, but may also collect information about you from third parties. If we receive information about you from someone else, we will take reasonable steps to make you aware of the fact and circumstances of the collection.
Use and disclosure of personal information
We may share your personal information with:
- our affiliates and related companies;
- the suppliers and service providers who help with our charity operations including in relation to fraud prevention, identity verification, marketing, and technology services;
Our main purposes for collecting, holding, using and disclosing personal information is for the sole benefit of the charity operations.
We will only use or disclose personal information for a purpose other than for which it was collected if you have consented to such different use or disclosure or such use or disclosure is otherwise allowed by the Privacy Laws.
In carrying out our charity, it may be necessary to share information about you with and between our related entities and organisations that provide services to us.
Service providers – We use service providers to help us provide our operations
Storage and security of your personal information – We take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate, up to date and complete. If we become aware of unauthorised access to or disclosure of your personal information we will take appropriate steps to rectify the data breach and will notify you in accordance with the requirements of the Privacy Laws.
Contacting Us – If you have any concerns or complaints about how we handle your personal information, or if you have any questions about this policy, please contact us:
Kit Bag For Kids Limited
C/O Privacy Officer
Level 11, 2 Bulletin Place
SYDNEY, NSW, 2000
In most cases we will ask that you put your request in writing to us. We will investigate your complaint and will use reasonable endeavours to respond to you in writing within 30 days of receiving the written complaint. If we fail to respond to your complaint within 30 days of receiving it in writing or if you are dissatisfied with the response that you receive from us, you may have the right, depending on the jurisdiction, to make a complaint to the applicable regulator.